Membership Terms & Conditions

  1. Eligibility: Membership is open to residents of Karnataka aged 18 and above. Family plans can include up to 4 immediate family members.
  2. Membership Validity: Each membership is valid for 1 year from the date of registration and payment.
  3. Emergency Medicine Benefit: Claims for emergency medicine benefit require valid hospital admission proof and prescription. There is a 15-day waiting period before this benefit can be claimed.
  4. Medicine Discounts: Discounts are available only at partner pharmacies. Present your membership ID at the time of purchase.
  5. Non-Transferable: Membership and benefits are non-transferable and can only be used by registered members.
  6. Upgrade Policy: Members can upgrade to a family plan anytime. Prorated balance from the current plan will be applied.
  7. Refund Policy: Membership fees are non-refundable once registration is complete.
  8. Support: 24/7 customer support is available for all members via phone and email.
  9. Data Privacy: All personal information is securely stored and will not be shared with third parties except as required by law.
  10. Changes to Policy: The company reserves the right to update terms and conditions. Members will be notified of any changes via email.